Policies


Your time at Moedim Day Spa is for self-renewal and relaxation. Please turn off all pagers and cell phones.

To maintain our peaceful spa environment, the facility is reserved for adults.  No children under the age of 12 are allowed unless they are receiving services.

Massage clients are encouraged to arrive 10-30 minutes before their appointments to relax.

There are times when massage isn't beneficial: If a client presents with signs and/or symptoms of illness that are contraindicated for massage (fever, undiagnosed rash, flu, contagious infection), the session will be re-scheduled. This is to protect the health and well-being of both the client and the therapist.  

Massage sessions are strictly non-sexual.   Any suggestive statements or actions will result in immediate termination of the session and you will be asked not to return in the future.  You will be expected, however to pay the full cost of the session.

A 15% gratuity is customary and appreciated!

LATE ARRIVALS

We regret that late arrivals will not receive an extension of scheduled service times and will be responsible for full service fees.

DETAILS

    * Spa treatments receive complimentary herbal teas, juice, iced water, & gift.
    * Robes and slippers are provided for package visitors or can be rented for special bridal parties.
    * Please arrive 10-15 minutes early so that you can change before beginning your relaxing experience.
    * A 24-hour cancellation is required for all services and packages so that we may accommodate the needs of all our clients.  A non-cancellation fee may apply.
    * We are not responsible for personal belongings.  Please leave valuable items at home.
    * We do not automatically add gratuity to any of your charges or packages.
    * There will be a twenty-five dollar charge for all returned checks.

MY NEEDS/COMFORT

We hope your treatment will be a beautiful and deeply relaxing experience, therefore, if you have any requests, please ask your therapist or technician, whether it is to adjust massage pressure, room temperature, or request some water, please ask us.

Enjoy!